Privacy policy

Last updated: 9 November 2026

This website, mathsretrieval.com (“we”, “us”), is run by its owner. This policy explains what happens to your information when you use the site or subscribe to it.

The short version

You can use the questions and timer without giving us any personal details: there is no account and no sign-up. The site may show adverts from Google, which may use cookies if you agree to them. The Rewards tool keeps the names and points you enter on your own device only; we never receive them. If you choose to subscribe, we handle a small amount of information so we can take payment and look after your subscription. Card payments are handled by Stripe, so we never see or store your card number.

Using the site

The questions, timer and answers all run in your web browser. We do not save your answers or scores. Apart from advertising (see “Advertising” below), the site does not use cookies. The only other things it saves in your browser are described under “Rewards tool” and “Subscriber access code” below.

Rewards tool (names and points)

The Rewards tool lets a teacher add student names, give positive or negative points and spin a wheel to pick a student. Everything you enter, including the names, points and your sound setting, is kept on your own device. If you are a subscriber, it is saved in your browser’s local storage so that it is still there next time; if you are not, it is kept only until you close or refresh the page. It is never sent to us or to anyone else, and we cannot see it.

We suggest using first names, initials or nicknames only, and not entering anything sensitive. Teachers and schools are responsible for how they use pupils’ names under their own school policies. Because the data stays on one device, it does not follow you to another computer. Clearing your browser data, or using the “Remove all” button, deletes it.

Subscriber access code

If you enter a subscriber access code, the site saves a small note in your browser’s local storage to remember that this device is unlocked, so you do not need to enter the code again. It contains no personal information.

Subscriptions and payments

Our subscriptions (£3 a month for one teacher account, or £5 a month for multiple teacher accounts) are paid through Stripe, a payment provider. When you click Subscribe you leave our site and go to a Stripe checkout page.

What Stripe collects: your name, email address, payment details and billing details, to take payment and prevent fraud. Stripe looks after this information under its own privacy policy at stripe.com/gb/privacy.
What we receive: your name, email address, the plan you chose (teacher or school), your school’s name if you give it, and whether your subscription is active. We do not receive your full card number.
Why we use it: to provide the subscription you have bought, to email you about it (for example receipts, renewals and cancellations), to answer support requests, and to keep the financial records the law requires. Our legal bases are carrying out our contract with you and meeting our legal obligations.
How long we keep it: while your subscription is active. After that we keep only what we need for our accounts and tax records (normally up to six years) or to deal with a dispute.
Who we share it with: Stripe, and advisers such as an accountant where needed. We do not sell your information or use your payment details for advertising.

Advertising

This site may show adverts provided by Google AdSense, which is run by Google. To show and measure adverts, Google and its partners may set cookies or similar technologies on your device and receive your IP address and browser details. Where UK law requires it, we ask for your consent before any advertising cookies are used, and you can change your choice at any time using the privacy options Google shows on the site. You can also manage personalised advertising at adssettings.google.com. For how Google uses information from sites that use its services, see policies.google.com/technologies/partner-sites. We do not give advertisers any of the names, points or other information you enter into the Rewards tool.

Information handled by other services

Stripe. Stripe’s checkout pages may set their own cookies. These are covered by Stripe’s policies, not ours.
Fonts. The site loads its font (Nunito) from Google Fonts. To send the font, Google receives your IP address and browser details. See Google’s own privacy policy for how it uses these.
Buy Me a Coffee. The About box has an optional link to Buy Me a Coffee, which opens their website. If you choose to donate, they collect and handle your payment details under their own privacy policy, not ours. We do not receive your card details.
Web hosting. Our hosting provider may keep standard server logs (such as IP address, date and time, and the page requested) to keep the site secure and running. We do not use these logs to identify individual visitors.

Children

Students can use the questions without giving us any details. Subscriptions are for teachers and schools and must be bought by an adult. If you are unsure about anything here, please ask a parent, carer or teacher.

Changes

If we add other features that collect or send information (such as analytics, or saving names and points online), we will update this policy first and, where the law requires it, ask for your consent.

Your rights

Under UK data protection law (UK GDPR and the Data Protection Act 2018) you can ask what personal information we hold about you, and ask us to correct or delete it, or to restrict or stop using it in certain cases. If you have never subscribed to or contacted us, we will normally hold nothing about you, but you are welcome to ask. If you are unhappy with how your information is handled, you can complain to the Information Commissioner’s Office at ico.org.uk.

Contact us

Please use this form to ask a question, report a problem or make a data protection request. We will reply to the email address you give.

When you send this form, we receive your name, email address and message. We use them only to reply to you and to deal with your request, and we do not use them for marketing. The form is processed by our hosting provider, Netlify, which stores the message for us. We keep messages only as long as needed to answer you and for our records, and then delete them.